Scrappin' Escapes Policies
Please take a moment to review our policies and please feel free
to contact us should you have any questions.
951-809-9068
Registration Policy
- Each guest must pay a $50.00 deposit in order to hold their
spot.
- Each guest must submit a registration form with a valid
e-mail or mailing address.
- If your deposit is not received within 10 days you forfeit
your retreat spot.
- It is the responsibility of the guest to pay the event deposit
by either the BUY NOW button at the end of the registration
or by contacting Scrappin' Escapes to pay by credit card
over the phone.
- Deposits are non-refundable, however may be transferred
to a future Scrappin' Escapes event.
- The transfer is only valid for the person registered and
cannot be transferred to another individual.
- All event deposit transfers can only be used towards
deposits of future events, they cannot be used to pay
balances of existing registrations.
- Credits must be used within 1 year of the cancellation date.
Cancellation Policy
- 3 months or more out from the scheduled event - Full refund
minus deposit.
- 1-3 months out from the scheduled event - 50% of amount
paid minus deposit.
- Please communicate with us we are willing to transfer your
registration to a future event.
- Within 30 days of the scheduled event no refunds or credits
will be offered.
- The only exception to our 30 days no credit / refund policy
will be if cancellation is due to an emergency and in this
case only event credit will be offered.
- A Cancellation/Transfer form must be submitted online, click
here to go to cancellation/transfer form page.
- Any cancellations or transfers that are not submitted through the
online form will not be considered valid.
Payment Policies
- Effective immediately a $10.00 late fee will apply to ALL late
payments. No exceptions.
- Payments are due no less than 30 days prior to the event
you are attending.
- If payment is not received by the cut-off date you risk
forfeiting your retreat spot.
- We understand that things come up if you should need to
make a payment after the 30 day cut-off date please contact
us so that we can make a note in our records, the $10.00 late
fee will still apply, however this will ensure that your spot is
still held.
Rooming Policy
Room-mates: Guests are responsible for providing the
appropriate number of room-mates based on the room type
selected at the time of registration. Scrappin’ Escapes does not
provide room-mates, the exception is if and when a “SINGLE”
registered guest requests to placed with a room-mate. In this
instance we will only place the guest with one other individual to
make up a double room.
Change in room occupancy: If the number of guests in your
room should change, pricing adjustments will be made. If the
number of guests in the room decreases then you will be
responsible for any additional fees associated with the change in
room status. If the number of guests increases and the price
should drop then you will be given a refund or credit based on
when the changes are made, credits and refunds will be issued
based on the time frames referenced in the cancellation policy.
Last updated 2/15/11
|
